2018 Restaurant Symposium: Delivering Vital Off-Premise Strategies

Crucial Insights and Best Practices for Off-Premise Market on the
Menu at 2018 Restaurant Takeout, Catering & Delivery Symposium

Off-premise catering demand is growing fast. Online ordering is disrupting the restaurant industry across the globe. We know this. We also know that multi-unit restaurant brands leveraging these trends are seeing great results. So, I was delighted to welcome over 250 attendees, representing more than 80,000 locations of North America’s most well-known restaurant brands, at the sold-out 2018 Restaurant Takeout, Delivery & Catering Symposium, June 19 in Denver, CO.

Based on early feedback, it’s clear many came with concrete plans to embrace this new revenue stream. I’m already hearing from attendees eager to learn more about Monkey Group’s system for success. And, our conference delegates are telling us they went home with the latest intelligence, strategies, and best practices to make off-premise a lucrative channel for their restaurants.


Symposium Opens With Latest Data on Takeout and Catering Operations

The symposium began with myself and Darren Tristano, CEO of CHD-Expert America, delivering our perspectives on the current state of the industry.

I highlighted the challenges the restaurant industry is facing as technology, consumer behaviour, and market trends are rapidly disrupting the status quo.




Following my remarks, Darren Tristano helped attendees get a better understanding of the pitfalls and costs to be considered before contracting delivery to third party services



Five Year Outlook for Takeout, Delivery & Catering

All of us in the food service industry can expect lots of change in the coming years, as off-premise continues to evolve in the face of digital innovation, changing consumer habits, and stiffer competition for this profitable segment. I think a great way to prepare is with our latest publication – The 2018 Takeout, Delivery & Catering Study. This five year outlook can help you position your restaurant brand to make the most of present opportunities and prepare for the future with crucial information such as:

  • Catering strategy best practices
  • Emerging delivery pricing models
  • Four critical themes about the marketplace
  • Insights from restaurant operators and consumers
  • Why third party delivery is not “delivering” on expectations


Symposium Attendance Highlights Off-Premise Trend

I really think the 2018 Symposium was our best yet. More and more multi-unit restaurant operators are realizing the untapped potential of catering. We were happy to welcome so many of them to Denver to talk about looking for off-premise success. It’s an exciting time right now, with plenty of possibilities.


Planning Key to Catering Success

But without an effective plan, pitfalls and mistakes could ruin your chances. Monkey Group’s cloud-based catering software and training resources can help eliminate that risk. Want to succeed with off-premise catering? Visit us at monkeygroup.com to find out more about our proven software, training programs, and information resources for multi-unit restaurant operators offering off-premise catering.

If you are interested in watching the entire 2018 Restaurant Takeout, Delivery and Catering Symposium, you can purchase exclusive access to the videos here.

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